Shipping

USA

All items are shipped directly by Tiffany's Team. We do not have a 3rd party fulfillment center. Orders are shipped out within 2-3 days or order date. If the order falls on a weekend or holiday.

All items are shipped United States Postal Service (USPS) First Class Mail. Items over 13 oz. are mailed Priority Mail for USA orders only. We do not offer other shipping methods at this time.

Please contact support@tiffanyalvord.com for Rush Delivery pricing. 

 

INTERNATIONAL

All international orders are sent with USPS First Class Mail. Orders over 4 lbs and over are mailed Medium Flat Rate Priority Mail at $60.00. Tracking is not available in all countries.

International orders usually take 10-14 days to receive. However, International orders can take 2 weeks up to 6 weeks for delivery depending on the country. Please contact orders@tiffanyalvord.com if you do not receive your package after 4 weeks.

UK: Royal Mail might require that you pay Customs duty on your package. Customs duty is a tariff or tax imposed on goods when transported across international borders. This is not the responsibility of Tiffany Alvord Music to pay UK taxes on your item. We have no control if the Customs duty will be imposed or not. If the item has had a Customs charge applied it will include an 8 pound handling fee.

Japan and China: If you are ordering from Japan or China, you must send a translation of your address in English to orders@tiffanyalvord.com. PayPal does not always translate your order into English and we must have the English version to mail from the USA.

 

RETURNS

If you receive the wrong item, the wrong quantity of an item, or a damaged item, please email orders@tiffanyalvord.com.
Any orders from Tiffany's Closet are considered donations and are not refundable or returnable.

 

 Thank you for your order! It is appreciated!

We accept these payment methods:

Amex Discover Google Mastercard Paypal Visa